We are currently seeing an increase in fraud attempts related to private race entry transfers. Please be careful and follow the tips below:
If possible, always pay via PayPal using “Goods and Services.” This option costs about €3–4, but it offers extra protection. If you do not receive the transfer code, you can request a refund through PayPal.
If you pay by SEPA bank transfer, do not use instant transfer. With a normal bank transfer (next business day), there is usually a short time window (depending on the bank) in which the payment can still be cancelled. This gives you time to check whether you have received the transfer code by email.
Important: When a race entry is transferred, the new participant receives the transfer code automatically by email within a few minutes. The original participant only needs to enter the email address and confirm the transfer. The event organizer does not need to do anything manually.
If someone tells you to wait 24 hours or longer for the transfer code, be very careful. This is a common warning sign.
For extra security, you can ask the original participant for their booking number or registration ID. Together with the participant’s name, the organizer can confirm that the registration is real. Sharing the registration ID is safe, because changes and transfers are only possible through the personal user account or with email confirmation (“Manage registration”).
All cases of fraud will be reported, and we are already working closely with the police.
